Nokia India: Battery Recall Logistics |
作者姓名:Charles Dhanaraj; Narendar Sumukadas; P. Fraser Johnson; Monali Malvankar; |
商品類型:Case (Field) | 商品編號:9B11D003 |
出版日期:2011/06/22 | 內容長度:13 頁 |
The case provides an opportunity for students to develop practical knowledge of the role of operations management in a product recall situation, particularly in an emerging market context. Product recalls are an integral part of supply chain management (SCM). Companies inevitably face a question of when, not if, a recall will be necessary. These situations combine the complexity of operations with the time-urgency of a mission-critical task. The case .....more
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